LOOKING FOR A VIRTUAL ASSISTANT FOR YOUR BUSINESS ?

Solutions is Here.

Melbourne based Company Offering Virtual Receptionist Cum Assistant Services on Monthly Basis To Handle All Your Business Workload

Feel Relax & We Will Handle Your Business Backend From Digital Marketing, Customer Service to Order Processing & Fullfillment, Either Ecommerce, DropShipping, Reselling or Personal Business.

Front Desk & Backend Office & IT Support.

ANSWERING CALLS

REPLY TO EMAILS

HANDLING CHATS

ORDER PROCESSING

KEywoRD RESEARCH

CUSTOMER SERVICE

FIXING APPOINTMENTS

IT & SERVER SUPPORT

GET IN TOUCH WITH US FOR ANY VIRTUAL ASSISTANT WORK
SCHEDULE NOW

VISIT US AT


5/9-12 FEDERATION WAY
CAROLINE SPRINGS, VICTORIA , 3023

Quick Connect

FEEL RELAX WE WILL HANDLE ALL YOUR WORK LOAD

As a one-stop service provider, we always strive hard.

AFFORDABLE SOLUTIONS

Get In touch with us for all your work starting from Phone Calls to order processing. We will do for you at Affordable costs

CUSTOMIZED SOLUTIONS

Our Customized Package Consist of handling all types of Business whether its a ecommerce business or Dropshipping

Highly Skilled

All Our Staff highly skillful in its area of expertise whether digital marketing , business research or social marketing

Quick Response

We are flexible to Australia , USA & Canada Time zone. We provide Quick response to all query received for your business

WHAT CLIENTS SPEAK

Our client opinion matters

INFORMATION ABOUT VIRTUAL ASSISTANT SERVICES


The Virtual receptionist is a system where you have an in-house receptionist. The system is managed remotely (Virtual) to handle incoming calls, take messages, transfer calls, make outgoing calls and making cold calls.

We provide additional services like E-mail management, processing ecommerce orders.

Our E-mail management system is ideal for handling orders, Answering queries on product or services.

Our Virtual receptionists come with a host of features.

  1. Faster queue management

Faster queue management thru our call queue management system results in less hold time, multiple IVR options, Agent skills assessment and routing of calls more efficiently to reduce turnaround time.

  1. Live calls

Live monitoring of calls through our user friendly dashboards for efficient call distribution, to analyze wait time, handling time, hold time and manage queue lengths.

  1. Agent monitoring

Additional facilities like call recordings, agent KPIs reports and monitoring help in improving agent performance.

  1. Scalable performance monitoring

With the help of our real-time dashboards we can scale the performance, get reports on queries generated, prepare product listings and implement real-time changes.

Whatever your need be we have a perfect setup for you, whether you need a multiple call center setup or a simple single line setup, we have the solution for you.

Our single window IVR solutions make it user friendly so that your customer reaches the correct contact point in the first go.

Our exceptional services and reasonable price points, makes us the most competitive service provider in our domain.

With customer service being a very important aspect of all businesses having a good customer service is of paramount importance. The advantages of this are many like not missing any leads or calls from potential customers, after sales service and customer retention plus, in this very competitive environment it always makes a good impression to our customers’ if we have a professional setup.

Be it any type of business be it inbound or outbound calling, be it sales and marketing or customer follow up or after sales services, our solutions, we will provide the most tailor-made solutions with thorough discussion with our clients. 

Our

Prompt

Polite

Experienced executives

Our cost effective and low maintenance services are always there to give your business that additional boost.